Review of Spacio Beauty Care Centre

This is the worst customer service I had encountered! For those who are thinking to buy from Groupon, HELL NO~ YOU WILL THANK ME FOR THAT! I fixed appointment 2 weeks before and when I reached their parkway outlet, I was told that the appointment is full! So what is the point of calling to fix my appointment? The counter staff still have the cheeks to blame us for not answering the call! Give us excuses like "OH, BECAUSE YOU DID NOT PICK UP OUR CALL, SO WE WILL TREAT IT AS NO SHOW"Cmon..Neither my friend or I got that MISSED CALL...so the staff suggested that IF we are willing to wait an hour or so...they can let us utilised half of the deal first...by doing massage and we come back again for facial next time. Who will be in the right state of mind to come back again?! Like SERIOUSLY?! So we agreed to fix another date..this time we told the staff NO NEED TO CALL TO CONFIRM just in case they say WE DID NOT ANSWER THE CALL...IT'S FIXED AND CONFIRMED my friend told them.

This time round THEY CALLED 1 DAY IN ADVANCE to confirm with my friend...Extra mile right?! No...They called to change timing with us. My friend insisted that we fixed at 3pm and we will come at 3 pm as they are closing at 6pm! My whole Groupon deal is for 3 hours and we want to settle once and for all...CASE CLOSED...

BUT...

2nd caller more "JIALAT" called up again after 10minutes...is there any way you can change your timing ? Actually you know...you not supposed to book for 2 person..-DANGZ-

Hey Hello...wake up your idea man! I paid 2 Groupon and the rules did not stated that I cannot utilised at the same time!

Totally give up on them...Now I am demanding a refund from Groupon. Since the company is so rich there is no need to advertise or give out flyers at shopping mall! I really pity their organization for employing such people BECAUSE YOUR FRONTLINERS IS SCARING YOUR CUSTOMERS AWAY!