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  • +7Years
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Company name
391 Orchard Road, Takashimaya Shopping Center Ngee Ann City, Singapore
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Working hours
  • Monday: 10:30am–8pm
  • Tuesday: 10:30am–8pm
  • Wednesday: 10:30am–8pm
  • Thursday: 10:30am–8pm
  • Friday: 10:30am–8pm
  • Saturday: 10:30am–8pm
  • Sunday: 10:30am–7pm
Establishment year 1987
Employees 201-500
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Company description
JTB was founded in 1912 with just 11 employees. Today the JTB Group employs 25,000 staff in Japan as well as over 3000 staff in 170 locations outside Japan, making us a truly global company.
Today JTB has grown to become Asia’s No. 1 travel agent, with offices in 34 countries and regions worldwide. Its longstanding relationships with customers and business partners have made JTB a company that people trust and look to for great results.
The JTB global network extends to 516 offices in 100 cities, covering 36 countries and regions.
With roots in countries around the world and deep understanding and affection for the cultures of those regions, JTB employees foster cultural exchange, telling the world about the many attractions of the places in which they serve. JTB offices are no mere  
Show more land operators, but vital hubs that both send off and welcome international travelers. Wherever in the world our customers are coming from or heading to, JTB is proud to handle all aspects of the travel business. With a proprietary network that spans the globe, the JTB global network is that rare group of companies can provide all the travel services customers desire, all around the world.

1/ Outbound Leisure Section
As the biggest travel agency in Japan, our expertise on travel in Japan ensures that we are able to provide unparalleled quality products and services to customers; be it through our multi-lingual counter-staff or our comprehensive group tour and free-and-easy packages. In addition, our hotel reservations system connects with over 6,000 ryokans and hotels all over Japan with instant booking confirmation. We are also an authorized agent of JR Passes, other train passes and theme-park tickets.
Enquiry to JTB TRAVEL SALOON – TAKASHIMAYA S.C. Branch: jtbtravelsaloon.hq[at]jtbap[dot]com

2/ Inbound Section
Our group of 98 experienced, professional employees and 60 JTB guides are committed to serving our customers with the constant mindset of ensuring safety, comfort and personal touch. Our friendly employees at JTB Orchard lounge are most glad to assist Japanese tourists’ inquiries.
Enquiry: opjtb.sg[at]jtbap[dot]com

3/ My Bus Section
Our Japanese speaking guides will take care of Japanese tourists participating in the Singapore local land tours. We conduct more than 20 tours daily and are looking forward to welcoming more tourists to join our tours.
Enquiry for Japanese tours: opjtb.sg[at]jtbap[dot]com

4/ Purchasing Department
JTB World Gift offers free delivery service for souvenirs to Japan. Tourists can also purchase products from Singapore souvenir brochures at local price. This convenience has led to its popularity among tourists.
Enquiry: orchard.sg[at]jtbap[dot]com

5/ Corporate, Education & M.I.C.E Section
With our extensive global network, we offer you a total solution in areas covering business travel management, MICE arrangement and overseas school trip.

JTB Corporate Sales Department handles incentives and business-related travel for organizations and groups.

We create customized tours for various purposes that can include the below, and our tours ultimately aim to create cohesiveness within the group that helps in building long-lasting cross-cultural relationships.


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