Rodex Movers - Singapore

One of the worst in the mover industry. Questionable integrity, no professionalism, and never keep to their words (even with black and white). Tried dealing with them once for moving and will never deal with them ever.

I would strongly not recommend Rodex Mover because of their service. I called them on a Wednesday to enquire my moving in Nov13. Yes they were efficient to send this guy to assess my house on Thurs, he said he would send the quotation on Fri (within 24hr). On Fri, nothing rec'd till late afternoon, I called the guy and he said he would send to my email add shortly. Still nothing rec'd 1-2 hrs later, so I sent him a SMS to reconfirm my email add. NO reply via SMS and no quotation via email till Monday morning, so I called again. I was appalled that the guy could not recall instantly who I am and even my house he visited. I just could not accept such service n had to feedback to his manager who is even more upsetting. She was not at all apologetic and even bluntly (with attitude) said it was the guy's oversight! (That's it, not a word of sorry). Worse, said my requested move date was fully booked since 1 month ago. She showed no interest in doing my biz n has no service recovery skill! She is totally not service oriented! really hope my review can reach as many people as possible who may be thinking to engage them, pls do reconsider! AND I hope the real boss can see this, should start worrying about having such employees in the company.

I am a frequent mover, and I used Rodex movers just last year. The main reason I chose was the price, and I wasn't running a huge risk of damage with my things. I am moving again in a month's time, and I requested them to quote again. All the things are the same, and what they quoted was 40% higher than last year. You can see the greed very clearly.

I challenged them on the price increase and they blamed it on everything they could think of in their business!! Still nothing can explain a 40% higher price....and the admin person sending emails was full of sarcasm. Will never use them again.....and will make sure that nobody in my network uses them either!!!

Service staff are completely unhelpful. I requested a quotation from them online and they replied asking for the same information I already provided online. After not receiving any information from them about a site visit, I called to arrange one but they hung up on me. Definitely not worth wasting your time on them.